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FAQs: About FX Solutions

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Q: What are your commissions and fees?

A:

As a trader using FX Solutions' Global Trading System, you are dealing directly with the market maker in an electronic exchange. This eliminates ticket costs and brokerage fees. The only cost in executing a trade with us is reflected in the bid/ask spread.


Q: What are your trading hours?

A:

FX Solutions provides 24-hour customer trading support from Sunday at 17:15 to Friday at 16:30 Eastern Time. For major holidays, please refer to our website home page, where holiday hours will be posted each week as needed.


Q: Does FX Solutions offer any additional services?

A:

FX Solutions believes education is paramount for successful Forex trading, CFD trading , and trading in spot metals. Our website offers a variety of educational materials to help you learn forex trading, including platform tutorials, tailored to teach you how to trade forex using GTS. This forex trading course will get you up to speed, and trading, in the most time-efficient way.
The GTS platform offers a wide range of trading tools, including real-time news feeds; an Instrument Calculator that combines margin, pip and premium variables; audible price alarms; and the FX AccuCharts plug-in.
Additionally, FX Solutions' market analysts provide commentary via our Chart of the Day and Market Directions.


Q: What are FX Solutions' margin requirements?

A:

Unlike most of its competitors, FX Solutions' Global Trading System (GTS) platform calculates margin in "real time" based on the instrument traded. With FX Solutions your margin will be determined by the amount of leverage you select within the Global Trading System platform.


Q: Can I place orders over the phone?

A:

Yes, FX Solutions customers may place trading orders by phone. The dealing desk will quote the customer a two-way price and the customer may deal on either side; the dealing desk will then confirm the trade with the customer. After confirmation, the dealing desk will enter the completed trade into the customer's GTS account. For a list of our toll-free numbers please click here.


Q: Can I trade on fixed spreads for Forex and Spot Metals?

A:

Yes. Please visit the CFD Trading Global Markets page for the effective spreads available to FX Solutions' customers during normal market conditions.